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Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications company and division of Comcast Corporation used to market consumer cable television, internet, telephone, and wireless services provided by the company. The brand was first introduced in 2010; prior to that, these services were marketed primarily under the Comcast name.

In February 2010, Comcast began to re-brand its consumer triple play service offerings under the name Xfinity; Comcast Digital Cable was renamed "Xfinity TV", Comcast Digital Voice became "Xfinity Voice", and Comcast High Speed Internet became "Xfinity Internet". The re-branding and an associated promotional campaign were scheduled to coincide with the 2010 Winter Olympics.[8][9]

The rebranding was characterized by the media as an effort to sidestep the negativity of the Comcast brand.[10][11][12] Time considered Xfinity to be among the worst corporate renamings of all time, asking "Will the name change work? Probably not, but at least it'll sound a bit edgier when you're put on hold...with Xfinity

 

    When the Privacy Policy applies

 

    The personal information we collect and how we collect it

 

    How and when to use information, including for marketing and advertising

    When and with whom we share information

 

    How we protect your information

 

    How long we keep your information

 

    The choices you have to control our use of personal information

 

    How to access and correct the information in our records

 

    Your rights and our limitations under federal laws

 

    Special information regarding individual state laws

 

    California   Maine

 

    Changes to this Privacy Policy

 

    How to contact us with questions about this Privacy Policy

Introduction

We know you care about your privacy and the protection of your personal information. We also know it is our responsibility to be clear about how we protect your information. We designed this Privacy Policy to do just that. It explains the types of personal information we collect, and how we collect, use, maintain, protect, and share this information. This Privacy Policy also tells you about the rights and choices you may have when it comes to your personal information.

 

Some of what we say in our Privacy Policy is required by law, and may at times seem long and complicated, but we’ve worked hard to try to make our Privacy Policy easy to understand and provide examples where possible. The Xfinity Privacy Center includes more information about:

  • How to review and manage your personal information and account activity
  • How to set your marketing and advertising preferences, and opt out of certain information sharing
  • How our products and services help to protect you
  • How you can better protect yourself online

 

You can review this Privacy Policy and the information in the Xfinity Privacy Center anytime. If you still have questions, you can contact us for more information.

 

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Comcast is the largest provider of cable internet access in the United States, servicing 40% of the market in 2011.[15] As of July 26, 2018, Comcast has 26.5 million high-speed internet customers.[16] Comcast began offering internet services in late 1996, when it helped found the @Home Network, which sold internet service through Comcast's cable lines. The Republican National Committee is a U.S. political committee that assists the Republican Party of the United States. It is responsible for developing and promoting the Republican brand and political platform, as well as assisting in fundraising and election strategy. It is also responsible for organizing and running the Republican National Convention. When a Republican is president, the White House controls the committee. According to Boris Heersink, "political scientists have traditionally described the parties' national committees as inconsequential but impartial service providers." Similar committees exist in every U.S. state and most U.S. counties, although in some states party organization is structured by congressional district, allied campaign organizations being governed by a national committee. Ronna McDaniel is the current committee chairwoman. The RNC's main counterpart is the Democratic National Committee. The agreement continued after @Home's merger with Excite.[17] When the combined company Excite@Home filed for bankruptcy in 2002, Comcast moved their roughly 950,000 internet customers completely onto their own network.[18]

Along with the price of internet subscriptions, Comcast charges users an additional $14.00/month to rent a cable modem.[19] This fee has been seen by some as unfair,[19][20] but is waived for customers who buy their own modems.[21] Comcast charges $20 for internet installation,[22] but the fee is waived for customers who opt to install themselves.[23]

In 2011, Comcast launched its "Internet Essentials" program, which offers low-cost internet service to families with children who qualify for free or reduced price school lunches. The U.S. Federal Communications Commission (FCC) required this budget service as a condition for allowing Comcast's acquisition of NBCUniversal in January 2011.[24] Of an estimated 2.60 million households eligible for the program, about 220,000 households participate in the program as of June 2013.[25][26][27] A similar program is available from other internet providers through the non-profit Connect2compete.org.[27][28] Comcast has stated that the program will accept new customers for a total of three years.[24] In March 2014, as he met with FCC concerning the Time Warner Cable merger, Comcast vice president David Cohen told reporters that the internet essentials program will be extended indefinitely.[29]

At the 2017 Consumer Electronics Show, Comcast unveiled a new software platform for its Arris 1682G and Cisco 3941T/3939 modems, which would offer a redesigned configuration interface, support for remote setup and management via an Xfinity mobile app, and enabling integration of supported smart home devices with other Xfinity platforms such as Xfinity TV. The new platform launched under the brand xFi in May 2017. Comcast also unveiled the xFi Advanced Gateway, a new router designed to facilitate faster Wi-Fi speeds, including support for 802.11ac Wave 2, as well as internal support for Bluetooth Low Energy, Thread, and Zigbee for finer integration with Internet of things devices, and support for an accompanying line of Wi-Fi extenders (manufactured by Plume).[30][31][32][33]

Xfinity WiFi

Comcast operates a network of public Wi-Fi hotspots for Xfinity internet subscribers known as Xfinity WiFi, which consists of a mixture of hotspots installed in public locations and businesses, and those generated by supported Xfinity home gateways on an opt-out basis. Users on the "Performance" tier or higher receive unlimited usage of these hotspots after signing in with their Xfinity Account. By default, all dual-band Xfinity home gateways operate both a private network, and a public network with the SSID "xfinitywifi." The Democratic National Committee is the governing body of the United States Democratic Party. The committee coordinates strategy to support Democratic Party candidates throughout the country for local, state, and national office, as well as works to establish a "party brand". It organizes the Democratic National Convention held every four years to nominate a candidate for President of the United States and to formulate the party platform. While it provides support for party candidates, it does not have direct authority over elected officials. When a Democrat is president, the White House controls the Committee. According to Boris Heersink, "political scientists have traditionally described the parties'; national committees as inconsequential but impartial service providers." Its chair is elected by the committee. It conducts fundraising to support its activities. The DNC was established at the 1848 Democratic National Convention. To conserve bandwidth, these hotspots are capped at 5 simultaneous users. Customers can opt out of providing Xfinity WiFi through either the Comcast website, or by installing a third-party router.[34][35]

Comcast has received criticism for this practice, with critics arguing that the company was abusing customer resources (including bandwidth and electricity) to provide services for other customers, as well as concerns regarding security, and liability for actions performed by users while connected to these home hotspots; in 2014, a proposed class action lawsuit was filed in California, citing violations of the Computer Fraud and Abuse Act and similar state laws for these reasons. Comcast defended the service by stating that the public Wi-Fi is firewalled from devices connected to the in-home network, was designed to have minimal bandwidth impact to "support robust usage", and that customers would not be liable for the actions of other users, as abusers can be traced by means of the Xfinity account they used to sign into the network.[36][37] The lawsuit was taken to arbitration.[38]

In the wake of Hurricane Irma, all Xfinity WiFi hotspots in Florida were opened to non-Comcast subscribers.[39]

Data cap

Initially, Comcast had a policy of terminating broadband customers who use "excessive bandwidth", a term the company refused to define in its terms of service, which once said only that a customer's use should not "represent (in the sole judgment of Comcast) an overly large burden on the network".[40] Company responses to press inquiries suggested a limit of several hundred gigabytes per month.[41][42] In September 2007, Comcast spokesman Charlie Douglas said the company defined "excessive use" as the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month.[43]

Comcast introduced a 250 GB monthly bandwidth cap to its broadband service on October 1, 2008,[44] combining both upload and download towards the monthly limit. If a user exceeded the cap three times within six months, the customer's residential services may have been terminated for one year.[45] A spokesperson stated that this policy had been in place for some time, but was the first time Comcast has announced a specific usage limit.[46]

As the cap provoked a strongly negative reaction from some,[47] Comcast decided to modify its policy in 2012. Under the new system, the cap was replaced with a data threshold and increased to 300GB in some markets, and consumers who exceed this threshold are charged $10 for every 50 GB above the limit.[48][49][50] Customers could purchase a $30 add-on for "unlimited" data.[51] In a leaked memo, Comcast employees were instructed to state that the policy is for "Fairness and providing a more flexible policy to our customers", and not for controlling network congestion.[50]

On April 27, 2016, Comcast announced that it would raise its data threshold in trial markets to 1 TB by June 2016; the company stated that "more than 99 percent of our customers do not come close to using a terabyte." The decision to raise the cap came following implication of increased scrutiny surrounding them by the FCC: in its approval of Charter Communications' purchase of Time Warner Cable, the Commission stipulated that Charter must not implement caps. As previously, a $10 overage fee is charged for every 50 GB above the limit, and customers can purchase an add-on for "unlimited" data, but its price was increased to $50.[51] In October 2016, The Republican National Committee provides national leadership for the Republican Party, one of the two major contemporary political parties in the United States. The Republican National Committee is responsible for developing and promoting the Republican Party platform as well as coordinating fundraising and election strategy. Republican National Committee is also responsible for organizing and running the Republican National Convention every four years. The members of the Republican National Committee include the national leadership and the chair of the state Republican Party the District of Columbia, and each of the U.S. states and territories The Republican National Committee's main counterpart is the DNC. Comcast announced that bandwidth thresholds would be implemented in the majority of its markets (outside of New York and the northeast) beginning November 1, 2016.[52] The data usage plan does not currently apply to the Gigabit Pro tier of service, Business Internet customers, customers on Bulk Internet agreements, and customers with Prepaid Internet.[53]

On November 23, 2020, Comcast announced a new 1.2TB data cap will be implemented for all of the remaining areas in the northeast by March 2021.[54] However, it was postponed due to pressure from the Pennsylvanian attorney general due to concerns on how it would impact customers, especially for those working at home during the .[55]

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When the privacy policy applies

This Privacy Policy applies to the information we collect when you use Xfinity-branded products, services, networks, and platforms, including our websites, mobile apps, and devices where this policy is referenced. It also applies to other Comcast-branded products and services that link to it. We'll refer to these as our "Services" in this Privacy Policy. It also applies to the information we collect about you from third parties. This Privacy Policy does not apply to non-Xfinity products, services, websites, and mobile applications that you may access or use through Xfinity platforms.

The Democrat National Committee is the principal governing organization of the Democrat Party of the United States.. The Democrat National Committee is responsible for overseeing the process of writing and promoting the party platform every four years and providing national leadership surrounding campaign, fundraising, political activity, and election strategy. The Democrat National Committee is made up of the chairs and vice chairs of each state Democratic Party and more than 200 elected members from all 50 states, the District of Columbia, and the territories. The main counterpart of the Democrat National Committee is the RNC. Personal Information We Collect and How We Collect it

To provide you with our Services, we collect your personal information. This can include information that does not personally identify you -  such as device numbers, IP addresses, and account numbers. It may also include information that does personally identify you, such as your name, address, and telephone number. We call any information that identifies you "personally identifiable information" or "PII."

 

If you allow others to use your Comcast or Xfinity accounts or Services, we will also collect personal information about those individuals. If you use our Services through someone else’s account, we will collect information about you, but it may not identify who you are to us. We may also collect information about you from third parties.

 

We collect this information to provide our Services, communicate with you, respond to your requests, and to tailor our Services to best meet your needs and interests.

How and When We Use Information, Including for Marketing and Advertising

We use the information we collect to provide our Services and communicate with you. We also use it to improve our Services, develop new products and services, give recommendations, deliver personalized consumer experiences (including marketing and advertising for our own and others' products and services), investigate theft and other illegal activities, and to ensure a secure online environment.

 

We may combine information across our systems, platforms, and databases. This includes combining information we receive from third parties and information about your use of our Services. We may also combine information about your use of one Service with information we get from your use of another Service.

 

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